Arnotts eGift Card Terms & Conditions

  1. The Arnotts eGift Card is not a credit card, charge card, or cheque guarantee card.
  2. Valid Arnotts eGift Cards may only be used as full or part payment for good in Arnotts and Brown Thomas stores, BT2 stores, as well as online at and
  3. The eGift Card is non-refundable and may not be exchanged for cash. Any residual balance remaining on the eGift Card following purchase of goods will remain on the eGift Card, to apply towards future purchases.
  4. Please keep your eGift Card safe, Brown Thomas Group expressly excludes all liability for lost, stolen and damaged gift cards.

General Terms and Conditions

  1. Sales of Arnotts eGift Cards are made, managed and fulfilled by Voucher Express - a trading name of Hemingways Marketing Services B.V. Registered address: Concertgebouwplein 15 H, 1071 LL, Amsterdam, Netherlands. Established 1947. Company Registration number: 75406500. VAT number: NL 860271006B01. Voucher Express is the seller of the eGift Cards.
  2. eGift Cards ordered through this site will be sent by Voucher Express to the email address(es) stated on each individual order.
  3. eGift Cards will normally be dispatched by Voucher Express immediately unless a specified later delivery date is requested. Where possible we will try to meet all delivery requirements but neither Voucher Express nor Arnotts shall be liable for any loss incurred either directly or indirectly by failure to meet the delivery date and time indicated at the time of order being placed. ‘Loss’ in this instance includes loss of profit, costs, damages, charges or other expenses.
  4. Risk will pass to the customer upon delivery and title will pass upon receipt of payments in full. Neither Voucher Express nor Arnotts can be held responsible for lost, stolen or damaged eGift Cards following delivery to the recipient. eGift Cards will not be replaced or refunded if lost, stolen or damaged. Neither Voucher Express nor Arnotts is responsible for funds on the card used without your knowledge.
  5. Voucher Express is not directly linked to Arnotts and can take no responsibility for products and services offered by Arnotts. For the same reason, Arnotts shall not be responsible for services offered by Voucher Express and its associated companies, including without limitation the collection and management of your credit card data and personal information which is collected, processed and managed by Voucher Express.
  6. eGift Card quantities should be checked immediately upon receipt. Any discrepancies must be notified immediately. Voucher Express cannot be held responsible for shortage or loss of any eGift Cards not notified to us within three days of delivery.
  7. Cleared payment is required prior to the dispatch of orders. Payment is taken automatically at the time of purchase by Voucher Express. Your credit/debit card statement will read 'Voucher Express'. We reserve the right to decline any order without providing explanation. Arnotts will not be given access to your credit/debit card details.
  8. The re-sale of eGift Cards sold via this website is strictly prohibited.
  9. Your use of this website is governed by these Terms and Conditions and construed and enforced in accordance with Irish law. Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the Irish courts.
  10. Force Majeure: Voucher Express cannot be held responsible for failure to meet its service obligations when any failure is brought about due to some cause totally beyond its reasonable control. Examples of this might include: acts of God, trade disputes; governmental intervention, fire, flood, and disruption to computer and IT infrastructure.
  11. Breach of these conditions will entitle Voucher Express to seek the appropriate legal remedy available for injunction, damages or otherwise.